Ключевые слова: assessment, background, black, box, check, checkbox, choice, consumer, cross, decisions, design, detail, disagreement, dissatisfied, evaluation, feedback, fingers, form, good, hand, human, list, mark, marketing, neutral, no, opinion, option, paper, pen, point, poll, questionnaire, questions, rating, report, results, satisfaction, selection, service, sheet, success, survey, surveyor, tick, voting, white, write, writing, yes,