Ключевые слова: business, coffee, competition, concept, customer, definition, duration, employees, experience, facility, facing, first, focus, general, implementation, important, improvement, interaction, losing, making, message, note, pen, performance, phone, quality, quickly, relationship, representation, response, satisfied, service, specifying, style, stylized, surprised, table, time, underestimate, understand, understanding, white, wood, word,