Ключевые слова: apologize, apology, bad, blunder, brown, communication, concept, conceptual, correct, correction, distress, embarrass, embarrassment, emotion, emotional, error, excuse, express, expression, fail, failure, false, fault, feeling, forgive, forgiven, guilt, im, letter, message, mistake, my, omission, oops, open, paper, pardon, problem, regret, regretful, remorse, sentiment, shame, sorry, text, torn, trouble, unhappy, word, writing,