Ключевые слова: angry, binder, blue, business, calculator, client, commerce, communication, company, complain, complaint, consumer, customer, department, desk, dissatisfied, document, excuse, feedback, folder, frustration, issue, legal, management, market, negative, notice, office, paper, pen, problem, product, protest, records, reports, research, retail, satisfaction, service, sign, statement, survey, text, trouble, unhappy, unsatisfied, work,