Ключевые слова: assessment, blue, business, businessman, card, career, comment, communication, complain, complaint, concept, consumer, corporate, critic, criticism, criticize, evaluation, experiment, feedback, formal, formulate, impression, information, jacket, manager, marketing, message, opinion, person, professional, quality, relevant, reply, respond, responding, response, review, satisfaction, service, sign, success, suit, survey, surveying, text, tie, torso, tuxedo, word, work,