Ключевые слова: act, action, analysis, business, care, certificate, certification, check, checklist, company, competence, concept, control, controlling, cycle, flow, flowchart, healthcare, improve, improvement, industry, life cycle, management, meeting, model, optimization, pdca, plan, plandocheckact, process, product, production, profession, project, quality, quality assurance, quality management, standard, strategy, success, successful, test, text, word, work, work flow,