Ключевые слова: advice, agreement, anticipation, application form, aspirations, business, caucasian, check mark, checkbox, choice, color image, communication, comparison, complaining, concepts, concepts and ideas, customer, customer service representative, examining, expressing positivity, form, grading, horizontal, list, macro, marketing, motivation, occupation, participant, perfection, photography, questionnaire, rating, report, report card, research, sales occupation, satisfaction, service, support, thinking, working,