Ключевые слова: accommodation, african american, arriving, assistance, book, booking, caucasian, checkin, client, concierge, couch, counter, customer, elderly, employee, female, front desk, guest, holiday, hotel foyer, hotel lobby, hotel reception, hotel room, lounge area, luggage, luxury, male, mature, novel, old man, people, person, procedure, process, reading, receptionist, registration, relaxes, reservation, retired, senior woman, smiling, sofa, speaking, staff, suitcase, tourists, vacation, visitors, young,