Ключевые слова: analysis, analyze, annual, assessment, background, business, businessman, change, concept, customer, data, development, evaluate, evaluation, excellent, feedback, financial, growth, idea, improvement, information, insight, inspection, management, marketing, online, opinion, performance, plan, positive, professional, quality, rate, rating, reflection, report, research, result, review, satisfaction, service, solution, strategy, success, survey, text, time, word, work,