Ключевые слова: approval, business, client, comment, communication, concept, connection, consumer, consumer review, customer, data, digital, evaluation, experience, feedback, five star, good, hand, interaction, interface, internet, male, man, member, message, mobile, online, opinion, people, person, phone, profile, quality, rating, review, satisfaction, screen, service, shopper, shopping, smartphone, social media, survey, system, technology, testimonial, user, virtual,