Ключевые слова: accountability, achievement, business, career, collaboration, commitment, communication, culture, customer, dedication, development, direction, effectiveness, efficiency, engagement, environment, ethics, excellence, focus, goals, growth, guidance, improvement, influence, innovation, insight, integrity, leadership, learning, motivation, performance, principles, professionalism, quality, relationships, respect, responsibility, service, skills, solutions, standards, strategy, success, teamwork, training, trust, values, vision,