Ключевые слова: administration, alert, assessment, blue, bureaucracy, business, businesscontext, communication, conclusion, decision, decisionmaking, declined, denial, desk, document, evaluation, feedback, formal, formality, information, message, notice, notification, office, officesupplies, official, outcome, paperwork, pen, process, red, refusal, rejection, response, result, review, stamp, stationery, surface, table, verdict, writinginstrument,