Ключевые слова: assessment, best, better, choice, choose, client, comment, commerce, concept, consumer, customer, enjoy, evaluation, excellence, excellent, experience, feedback, five, give, good, guide, information, life events, like, management, manager, marketing, online, opinion, performance, point, positive, product, quality, rank, ranking, rate, rating, reputation, result, review, satisfaction, score, selection, service, star, success, support, survey,