Ключевые слова: agent, answering, assistance, assistance concept, assistance helpline, business, businessperson, call answering, call assistance, call center employee, call handling, client, client support, communication, communication skills, connection, consultation, contact center, conversation, corporate, corporate communication, customer service, female, friendly, headset, helpdesk, helpline, hotline, inquiry, job, male, office, office worker, online support, operator, operator desk, problemsolving, professional, service representative, support, talking, teamwork, technology, telecommunication, telephone, telephone service, telephony, work environment, worker,