Ключевые слова: approval, assessment, assurance, best, business, certificate, certification, client, compliance, concept, consumer, control, corporate, customer, cyberspace, evaluation, excellent, feedback, guarantee, hand, improvement, industrial, industry, internet, judgment, man, management, marketing, member, performance, person, procedure, production, proof, proposal, quality, regulation, review, safety, satisfaction, secure, service, standard, system, technology, testimonial, thumb up, user, warranty,