Ключевые слова: abstract, background, book, business, concept, conceptual, construction, continuity, corporate, crisis, design, desk, development, disaster, education, emergency, erp, idea, incident, information, management, marketing, mitigation, modern, office, paper, plan, planner, planning, preparation, prepare, preparedness, process, protection, response, risk, safety, service, sign, solution, strategy, success, survival, symbol, system, technology, text, training, word, workplace,