Ключевые слова: 9001, analysis, assessment, assurance, background, business, businessman, certificate, certification, certified, chart, computer, concept, control, creating, customer, diagram, documentation, finance, growth, hand, icon, icons, information, internal architecture church, internet, iso, iso 9001, iso9001, kpi, management, management review, market, marketing, message, person, quality, quality control concept, quality management, quality standards, regulation, screen, service, standard, standardization, strategy, success, system, tech, technology,