Ключевые слова: approval, assessment, assurance, best, business, businessman, certificate, certification, client, compliance, concept, control, corporate, cyberspace, evaluation, excellent, feedback, gold, guarantee, hand, improvement, industrial, industry, internet, judgment, man, management, marketing, organization, performance, present, procedure, production, proposal, quality, regulation, review, satisfaction, service, show, standard, star, system, technology, testimonial, value, warranty,