Ключевые слова: abbreviation, accredited, adopted, analysis, assessment, audit, badge, certificate, certification, certified, communication, connection, continual, csi, customer, data, definition, development, efficiency, global, growth, guarantee, identifying, improvement, incident, international, iso 20000, leadership, marketing, maturity, method, network, networking, process, product, quality, quality management system, regular, seal, service, soiec 20000, standard quality, standardization, support, system, technology, verification, verified, warranty,