Ключевые слова: active, advice, attention, attentive, attitude, block, business, career, cognition, communication, concentration, concept, conversation, counseling, course, discussion, education, emotional, empathy, focus, good, hear, hearing, idea, improve, inspirational, intelligence, interview, leader, leadership, learn, listen, listening, marketing, negotiation, presentation, productivity, relationship, sensitivity, skill, success, talking, teamwork, text, training, understand, understanding, word, work,