Ключевые слова: approval, approved, assurance, assured, award, best, business, certificate, certification, certified, client, company, confidence, control, customer, development, efficiency, evaluation, excellence, excellent, feedback, guarantee, improve, improvement, industry, insurance, iso, leadership, management, manager, marketing, organization, perfect, perfection, performance, process, product, production, quality, rating, satisfaction, service, standard, strategy, success, support, system, warranty,