Ключевые слова: advantage, agency, approval, assurance, best, business, businessman, certificate, cheap, choice, client, company, compliance, consumer, control, corporate, customer, cyberspace, development, excellent, excellent quality, guarantee, high quality, highest, improvement, industry, management, marketing, organisation, perfect, performance, price, procedure, process, product, professional, quality, quality control, satisfaction, select, service, solution, standard, success, system, technology, value, warranty, work,