Ключевые слова: awful, bad, bad experience, business, choice, client, complaint, consumer, copy space, customer, despair, disappointed, disappointment, dislike, dissatisfied, emoticon, evaluation, expectation, experience, expression, feedback, feedback icon, gesture, icon, low, marketing, negative, online, opinion, poor, poor quality, problem, product, quality, questionnaire, ranking, rate, rating, result, review, sad, satisfaction, score, service, smartphone, survey, terrible, unhappy, user, vote,