Ключевые слова: appraise, assess, assessment, business, commerce, computer, conceptual, consumer, consumerism, customer, decision, digital, electronic, evaluate, evaluation, feedback, grading, inquiry, internet, marker, marketing, net, online, opinion, optimization, performance, poll, quality, questionnaire, rating, report, research, result, review, satisfaction, seo, service, site, statistics, strategy, survey, technology, test, testimonial, vote, web, website, www,