Ключевые слова: agency, approval, assurance, best, business, certificate, client, company, compliance, control, corporate, customer, cyberspace, device, evaluation, excellent, feedback, good, guarantee, hand, improvement, industry, insurance, iso, management, marketing, organisation, organization, performance, planning, present, procedure, process, production, proposal, protection, quality, ranking, rating, regulation, review, satisfaction, security, service, show, standard, success, system, value, warranty,