Ключевые слова: apologise apologizing, apologize, apology, apology appeal, business, communication, depression, disappointment displeased, distress, emotion, emotional, error, expression, face, fail, failed, failure, fall out, forgiveness, forgiveness frustration, frustration, human, incorrect, infringement, mistake, mistake misunderstanding, offended pardon, omissions, pleading please, problem, reconciliation regret, regret, relationship, romance, sad, stressed, trouble, was, worries, wrong,