Ключевые слова: assessment, best, business, choice, client, consumer, customer, emotion, engagement, enjoy, evaluation, excellent, experience, expression, feedback, feeling, five, good, improve, improvement, marketing, online, opinion, perfect, perfection, performance, point, poll, popular, positive, product, quality, questionnaire, rank, rating, report, reputation, result, review, satisfaction, satisfied, score, select, service, smart phone, smartphone, star, success, survey, vote,