Ключевые слова: advertising, appreciation, attract, benefit, business, care, client, commerce, communication, concept, consumer, customer, customer loyalty, customer service, customers, deal, experience, feedback, impression, incentive, loyal, loyalty, management, marketing, motivation, network, points, positive, promotion, public relationship, quality, rating, relationship, reputation, retention, returning, review, reward, rewards, satisfaction, service, shopping, support, survey, testimonial, trust, user, web,