Ключевые слова: analysis, asphalt, background, business, card, cause, clipboard, concept, conceptual, down, education, failure, fault, glass, goal, grey, grunge, guidance, guide, idea, industrial, information, looking, management, message, method, negative, nobody, note, notebook, outcome, paint, problem, process, rca, root, root cause analysis, showing, sign, solution, solving, success, symbol, text, word, words, writing,