Ключевые слова: background, banner, benchmark, benchmarking, best, business, compare, competitor, concept, cost, design, development, evaluation, financial, flat, functional, identify, illustration, improvement, indicator, industry, information, isolated, leader, management, marketing, measure, methodology, metrics, performance, plan, practice, procedure, process, product, professional, quality, ranking, result, specific, strategic, survey, target, technical, test, time, tools, unit, white,