Ключевые слова: background, backward, banner, business, centric, check, client, comment, communicate, communication, complaint, concept, consumer, copy space, cubes, customer, development, evaluation, expectation, feedback, icon, improve, information, latent, listen, management, market, marketing, measure, mouth, need, new, opinion, product, quality, recheck, report, requirement, research, review, satisfaction, service, speak, success, survey, symbol, talk, voc, voice, wooden,