Ключевые слова: accidents and disasters, assistance, assistant, bad luck, breaking, broken, car, damaged, despair, displeased, engine, exhaustion, helpless, horizontal, journey, man, misfortune, mobile phone, mode of transport, one person, outdoors, overheated, portable information device, problems, raised car hood, road trip, roadside, roadside assistance, service, support, urgency, using phone, vehicle breakdown, wireless technology, worried,