Ключевые слова: accuracy, apology, background, blooper, business finance and industry, careless, communication problems, concepts, conflict, contemplation, correction, crumpled paper, decisions, defection, desk, education, error message, factors, failure, fault, feelings, forgiveness, guilt, ideas, im sorry, incomplete, learning, lesson, message, mistake, misunderstanding, motivation, office, page, pen, personal organizer, place of work, reconciliation, regret, sad, self improvement, single word, student, symbol, table top view, text, thought, wood material, writing activity, wrong way,