Ключевые слова: after, care, clinic, consultation, diagnostic, discussing, doctor, ent, error, exhausted, explaining, fatal, fatigue, frustrated, head, health, healthcare, hospital, insurance, intern, laryngologist, man, medical, medicine, mirror, mistake, negligence, night, otolaryngologist, otolaryngology, otologist, otology, otorhinolaryngology, otoscope, otoscopy, physician, practitioner, pray, praying, recovery, reflector, sad, shift, stress, stressed, therapist, tired, treatment, unhappy, working,