Ключевые слова: analysis, automation, business, businessman, button, client, communication, concept, consumer, crm, customer, data, database, development, digital, employee, engagement, experience, feedback, information, interaction, interface, internet, loyalty, man, management, market, marketing, online, operational, organization, plan, planning, platform, pressing, quality, relationship, research, retention, sale, satisfaction, service, software, solution, strategic, strategy, support, system, technology, website,