Ключевые слова: adult, appointment, care, clinic, communicating, conversation, covid, covid 19, diagnosis, discussing, disease, doctor, elderly, explaining, family doctor, health, health clinic, healthcare, hospital, hospital corridor, illness, indoors, male, man, mask, medical, medicine, modern, nurse, old, patient, people, person, primary care, professional, recovery, room, safety precaution, senior, sick, test result, treatment, virus, visitting, waiting, ward, woman,