Ключевые слова: assistance, average, basket, business, businesses, cart, client, clients, clipboard, communication, communications, concept, customer, customers, enquiries, enquiry, excellent, experience, good, hand, happy, hold, holding, inquiries, inquiry, isolated, metaphor, metaphors, miniature, poor, questionnaire, questionnaires, rate, rating, retail, satisfaction, satisfactory, satisfied, service, services, shop, shopper, shoppers, shopping, survey, surveying, surveys, trolley, very, white,