Ключевые слова: affirmative, analysis, assessment, chance, comment, communication, content, development, efficiency, encouraging, evaluation, evolution, excellent, good, grading, great, helpful, information, innovation, measurement, opinion, optimistic, perforanalysisce, poll, positivity, progress, quality, ranking, rating, recommend, reliability, reply, report, research, response, review, satisfaction, score, service, success, support, survey,