Ключевые слова: achieving, agent, aim, aiming, assistant, business, busy, center, centre, commercial, company, contact, customer, dart, data, employee, excellence, helpdesk, inbound, individual, marketing, motivation, operation, operator, outbound, perforanalysisce, potential, professional, provider, sales, service, staff, success, successful, support, system, target, telemarketer, telemarketing, telephony, trainee, training, voice, voip, workstation,