Ключевые слова: activity, asset, assistance, backup, business, change, concept, connection, contract, control, cost effectiveness, customer relationship, data, deliver, delivery, design, efficiency, guide, incident analysisagement, information, information technology, infrastructure, innovative, internet, it, knowledge base, network, operation, photo, plan, platform, policy, positive, precise, problem solving, procedures, quality assurance, quality speed, relationship, release, reliability, service, service catalog, solution, storage, support, technology, timely,