Ключевые слова: action, actions, affirmative action, attitude, business, challenge, change, complains, complaints, concept, continuity, control, crisis analysisagement, decision, education, empower, external, factors, failure, gesture, growth, holding, honesty, improvement, integrity, internal, leadership, leadership skills, motivate, outcome, overcome, own it, ownership, perforanalysisce, positive, positive thinking, problems, reaction, responsibility, responsible, results, risk, self improvement, solution, solutions provider, take responsibility, thoughts, words,