Ключевые слова: analysis, business, check, client, comment, commenting, communication, consumer, criticism, criticize, customer, evaluate, evaluation, excellent, experience, feedback, good, impression, judgment, negative, opinion, performance, poll, positive, product, quality, ranking, rate, rating, reaction, recommend, reply, reputation, respond, response, result, results, review, satisfaction, satisfied, score, service, success, survey, testimonial, unhappy, vote, voting,